Service · Engage

Community building for the pharmaceutical industry

The creation of thematic communities from which to obtain unique information is a communication asset for Pharma companies

Community building

Thematic channels for specific pathologies

Establish and cultivate safe, focused environments for patients and caregivers to connect and exchange experiences, fostering a community of shared understanding and support.

Connections

Creating valuable connections

For Pharma companies, crafting thematic communities is not just about communication; it's about building a valuable information network. Our service focuses on establishing dedicated channels for specific pathologies, where patients and caregivers can engage in meaningful discussions and share experiences.

Nurturing safe spaces
We emphasize creating protected spaces on social media where users with common interests, particularly those affected by the same medical conditions, can connect, share, and learn from each other and healthcare professionals.

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The community building cycle: build (identity), manage (content creation, posting, diffusion, engagement, PR) and analyze (patient journey, cluster analysis)

Engagement

Value-driven engagement

Our approach to community building is grounded in three key steps: creating a dedicated space for users to connect, stimulating information sharing, and managing these spaces to ensure continuous engagement.

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Associate yourself with people of good quality, for it is better to be alone than in bad company.
Booker T. Washington

OTC and medical devices

Promoting health products responsibly

We also specialize in promoting over-the-counter (OTC) drugs and medical devices on social channels, utilizing advanced web-advertising techniques.

Diagram of targeted messaging: product A and product B each reach their own cluster of users within the audience

Audience

Optimizing audience engagement

Our service involves clustering users based on browsing behavior and affinities, crafting messages to capture their attention effectively.

We rigorously analyze and monitor advertising campaigns, ensuring compliance with regulations and authenticity in social media presence.

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The Patient Journey tool on a tablet: tag cloud of the topics discussed by asthma patients

Who it's for

Empowering pharma professionals with Community Building

Strategic engagement for diverse roles:

Marketing
leverage community building to gain direct insights from patients and caregivers, refining your marketing strategies.
Brand Manager
use these communities to strengthen your brand's presence and reputation among target audiences.
PR Specialist / Corporate Communications
engage with these communities for effective public relations and crisis management.
Market Analyst & Strategy Planner
gather valuable data from community interactions for market analysis and strategic planning.

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Artificial intelligence

Enhancing Community Building with Artificial Intelligence

AI-driven insights for deeper engagement.

Our use of artificial intelligence in community building enhances the effectiveness of this service:

AI · 01

AI for audience analysis

AI tools analyze community data, identifying patterns and trends in user engagement and discussions.

AI · 02

Predictive engagement strategies

AI predicts future trends and user needs, enabling proactive community management and content planning.

By incorporating AI, we ensure that our Community Building service is not only about creating spaces but also about fostering meaningful, data-driven interactions that resonate with both patients and the healthcare industry.

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Contact

Need more info?

We speak English and Italian.

Office
Via Meda 45, 20141 Milano (MI)
We reply from info@thatmorning.com.